FAQ

On most product pages at the bottom of every price matrix, it shows a cost per colour for origination. For example if it's a promotional mug you are purchasing and you wish to print it with a red logo and the orination cost is £55.00 per colour, then there is a one-off set up cost of £55. If you wish to print the same mug with two colours then the cost is £110. This is a one off set up charge and varies from product to product. For example with mugs, we would need to create what's called a 'screen' in order to print your logo onto the mug. If you are printing paper or polythene carrier bags we would need to create a 'printing plate.' When embroidering work-wear then we would need to create what's called a 'disc.' All of these different types of set up costs are referred to as 'Origination' on the site. It's worth mentioning that in most cases we save the plates or screens for future reprints so customers don't have to pay this set up cost again. Also, some digitally printed products such as leaflets or business cards don't require printing plates and in these cases there is no origination cost displayed.        

Yes of course -this isn't a problem. There are a few options available to you. We can do it for you and simply email you a quotation or if you need it quickly or if it's out of office hours you can build yourself a DIY Quotation. You can produce a quotation yourself by selecting 'Add to quote' on any product page. Simply select your required quantity and press this blue button on the product page. You can then build your own quote and add several products if required and then view it in 'My Quote' which is in the header bar. You can also include your logo on the products displayed on your quotation via 'Upload Your Logo.' This functionality is again included in the header bar and adds your logo to the majority of our products and banners throughout the site. Once you've built up your DIY Quotation you can simply email it to yourself or a colleague and print it off. Our Quotations are valid for 28 days unless there are exceptional circumstances. An alternative way to receive a quotation is to 'Send an enquiry' as featured on every product page or email us at sales@ukprinting.com and we will happily respond promptly to your enquiry.

Digitally printed literature such as leaflets, business cards and posters can be printed and despatched very quickly. Literally delivered within 2 to 3 days from receipt of order and print-ready pdf artwork. With promotional products such as printed mugs or pens our standard lead time is 7 to 10 working days but we can sometimes improve on this if you have a time critical event. We do also offer a fast track service on several of our promotional products of 2 to 3 days from approval of artwork to despatch.

Yes, we often do this for nationwide companies particularly retailers. We have our own Lorries which we use to deliver pallets of product and larger orders. We also distribute nationwide via couriers. In fact we distribute so many products nationwide that there is permanently a lorry trailer outside our building that is filled daily and collected twice per day during peak times.  We can also hold stock at out Nottinghamshire warehouse, repack and rebundle if required and deliver specific quantities on a tracked service. When providing this multi-drop service we tend to supply the customer with a spreadsheet of relevant information such as POD signatures and time signed for.   

Yes, we offer both air and sea freight services. Our sea freight partners have containers arriving/departing weekly with deliveries to all international ports. As well as arranging collections of finished product from our overseas manufacturers we also deliver to European destinations on a regular basis. It's not a problem for us to deliver Worldwide as this is a standard service provided by the same suppliers.